Grow with GhostDocs

Inbox and replies

Ghost's Inbox for LinkedIn conversations: AI intent scoring, lead statuses, hot lead alerts, filters, syncing, and what happens to a sequence when someone replies.

The Inbox shows your LinkedIn conversations, with Ghost's intent scoring, lead statuses and hot lead alerts on top. Email replies arrive in your own mailbox. With email lead capture on, they stop the contact's sequence and are added to their deal timeline.

Where to find it: sidebar → Outbound → Inbox. The badge on the sidebar counts hot lead alerts you haven't dealt with yet.

Finding conversations

  • Search conversations by name or text.
  • Replies only hides threads where they haven't written back.
  • Filters add pills for 🔥 High Intent (with a count of ones going stale) and each lead status: Replied, Warm, Meeting Request, Opportunity, Client and Not Interested.

Intent scoring

Ghost reads each conversation and gives it an intent level: High Intent, Warm, Low Intent or No Intent. Click ⚡ Score all conversations with AI to score everything now. Ghost also tells you how many need a follow-up.

The contact panel

Next to each conversation you'll see the person's company, the campaign they came from and their import source. You can set their lead status, add notes, or create a contact from the conversation if they aren't one yet.

When someone replies

  • Their sequence stops in every campaign. Nobody gets an automated follow-up after they've answered.
  • They're added to your Pipeline. Interested and high-intent replies become a Lead, others a Prospect.
  • New replies are picked up about every 30 minutes. Click Sync to check now.

Hot lead alerts

When an A or B band lead replies, and it isn't a clear "no", Ghost:

  1. Adds an alert to the Inbox badge and your dashboard's Hot replies card
  2. Shows a pop-up if you're in the app
  3. Emails you, once per person per 7 days

Switch the email and pop-ups on or off in Settings → Notifications. See Notifications.

Replying

Type in the message box and click Send. It always goes from the LinkedIn account that owns the conversation. Messages sent by the Ghost Agent or through MCP are labelled so you can tell.

For AI-drafted replies, open the person's deal and click Suggest follow-up, or ask the Ghost Agent. From the deal you can also schedule a reply for later with queued replies.

Tips

  • Work High Intent first, then everything with Replies only on.
  • Reply within 24 hours. Response rates drop sharply after that.
  • Set lead statuses as you go. They feed your Pipeline and make the Inbox easier to scan.