Connecting a mailbox lets Ghost send email steps from your own address. The same connection powers email lead capture and calendar meetings.
Connect your mailbox
- Go to Campaigns → Outbound Config → Email Account.
- Click Connect Email and choose Google or Microsoft.
- Sign in and allow access.
- Back in Ghost, the mailbox shows as connected. If it doesn't appear, click Detect Account.
Set your daily limit
In the same card, set your daily sending limit. It starts at 15. You can set 1–500, and we recommend 30–50 for an established mailbox. See Email outreach.
Then
- Add an Email step to a sequence. See Sequences and steps.
- Make sure your contacts have a work email. Use Find missing emails on the campaign, or Enrich in Contacts.
- Optional: turn on email lead capture and calendar sync in Pipeline → Settings.
Disconnecting
Click Disconnect in the Email Account card. Email steps are skipped until you connect a mailbox again.
Troubleshooting
| Problem | Fix |
|---|---|
| Email steps skipped for some contacts | They don't have a work email. Use Find missing emails. |
| "No email account connected" on a campaign | Connect a mailbox in Outbound Config |
| Calendar sync says access is missing | Reconnect your mailbox to grant calendar access |
| Emails going to spam | Check your domain with the deliverability checker, lower your daily limit, and keep emails short and plain |