# How outbound works in Ghost

> An overview of Ghost outbound: campaigns, sequences of LinkedIn and email steps, how sending is paced and scheduled, what stops a sequence, and where each part lives in the app.

Source: https://www.growwithghost.io/docs/outbound/overview/

Outbound is how Ghost reaches people for you: connection requests, LinkedIn messages and emails, paced like a careful person would send them, stopped when someone replies.

**Where to find it:** sidebar → **Outbound → Campaigns**. Replies are in **Outbound → Inbox**.

## The building blocks

| Piece | What it is | Docs |
|-------|-----------|------|
| **Campaign** | Who you're contacting and which LinkedIn profiles send. It starts as a draft and you switch it on. | [Campaigns](https://www.growwithghost.io/docs/outbound/campaigns) |
| **Sequence** | The steps each person goes through, with delays in days between them | [Sequences and steps](https://www.growwithghost.io/docs/outbound/sequences) |
| **Contacts** | The people enrolled, from Find People, signals, imports or the ICP Agent | [Contacts](https://www.growwithghost.io/docs/find/contacts) |
| **Sending profiles** | Your connected LinkedIn account (or several) and your mailbox | [Connect LinkedIn](https://www.growwithghost.io/docs/getting-started/connect-linkedin), [Connect email](https://www.growwithghost.io/docs/getting-started/connect-email) |

Three faster ways to build a campaign:

- **Agent Campaign**: one click from your ICP to a draft campaign with contacts and a written sequence. See [AI-built campaigns](https://www.growwithghost.io/docs/outbound/ai-campaigns).
- **Ghost Agent**: ask in plain English. See [Ghost Agent](https://www.growwithghost.io/docs/agent/overview).
- **Claude, ChatGPT and other assistants** through the [MCP server](https://www.growwithghost.io/docs/api/mcp-server), including [MCP campaigns](https://www.growwithghost.io/docs/api/mcp-campaigns) where your assistant writes every message.

## The Campaigns page

| Tab | What's there |
|-----|-------------|
| **Campaigns** | Your campaigns, their progress and an on/off switch for each |
| **Contacts** | Everyone available for outreach, with import, enrich, withdraw invites and add-to-campaign |
| **Sequences** | Your sequences and templates |
| **Activity** | Totals, today's sends by profile, and a log of every action |
| **Analytics** | Daily outbound activity, and which step each reply came from |
| **Outbound Config** | LinkedIn accounts, mailbox, daily limits and weekend volume |

## How sending works

- Ghost checks every few minutes for steps that are due and sends them, spread through the day.
- Sends happen in your **working hours: roughly 09:00 to 19:00** in your timezone. The start and end shift by up to an hour each day so the pattern isn't robotic.
- Each LinkedIn profile has its own **daily limits** for invites and messages, and your mailbox has its own email limit. See [Limits and safety](https://www.growwithghost.io/docs/outbound/limits-and-safety).
- Weekends run at **50%** of weekday volume by default.
- Higher [Lead Score](https://www.growwithghost.io/docs/find/lead-score) contacts are sent to first.

## What stops a sequence

| Event | What happens |
|-------|--------------|
| They reply on LinkedIn | Their sequence stops in **all** your campaigns, and they appear in your [Inbox](https://www.growwithghost.io/docs/outbound/inbox) and [Pipeline](https://www.growwithghost.io/docs/pipeline/overview). Replies are checked about every 30 minutes and again just before each send. |
| They reply by email | Their sequence stops in all your campaigns, as long as [email lead capture](https://www.growwithghost.io/docs/pipeline/email-capture) is switched on. Out-of-office and other auto-replies don't count. |
| You message them from their deal | Their sequence pauses |
| A meeting with them is booked | Their sequence pauses (if that setting is on) |
| You blacklist them | They're skipped |
| They're already connected | The invite step is skipped |
| They don't accept your invite | After 7–28 days the invite is withdrawn, and they move to your email route if you have one |

> **Tip:** If your sequences include email steps, switch on **email lead capture** in **Pipeline → Settings**. That's how Ghost reads replies to your emails and stops the sequence.

## FAQ

### Is outbound available on my plan?

Yes. Outbound is part of the full Ghost plan and the 7-day trial. You need to [connect LinkedIn](https://www.growwithghost.io/docs/getting-started/connect-linkedin) to send.

### Does Ghost send anything without my approval?

No. Every campaign is created as a draft, including ones built by the Agent Campaign, Ghost Agent or your AI assistant. Nothing sends until you switch it on.
